THE AMERICAN RED CROSS - It took a public outcry to make the Red Cross funnel all the money it collected for 9/11 to those victims. But Mike Wallace finds out that wasn't the first time the venerable charity has come under fire for how it spends donations raised after a major disaster. Janice Tomlin is the producer.

HOLD THE PHONE - "Competing by cheating" is the way one state attorney general describes the viciously competitive telephone industry, and it's the consumers who are being cheated, he tells Steve Kroft . Frank Devine is the producer.

BBC - Heard in 43 languages all over the world, the British Broadcasting Service's World Service radio is, for many, the most important and, in poor countries, oftentimes the only broadcaster. Bob Simon reports. Michael Gavshon is the producer.